Corporate Values

We are in the business of enhancing the quality of our customers' life at home. To succeed, we live by a short, but important list of values.

People First

We believe the potential of our company has no limit and is driven by our associates and their imagination. We are committed to an environment that attracts, motivates and recognizes high performance.

Customers

We are here to please our customers—without them nothing else matters.

Quality

We take pride in everything we do. From our people, to our products and in our relationships with business partners and our community, quality is our signature.

Shareholders

We are committed to providing a superior return to our shareholders. It's everyone's job.

We also believe that we have an obligation to protect our environment now and for future generations. In line with our values, we have defined our practices for sourcing and the treatment of others. We continue to work to develop new and additional company-wide initiatives to promote sustainability across all aspects of our business.

Ethical Sourcing

Williams-Sonoma, Inc., and all of our brands are committed to maintaining the highest level of integrity and honesty throughout all aspects of our business. We work to ensure that our business associates, including agents, vendors and suppliers, share our commitment to socially responsible employment conditions.

We seek to use only vendors who meet the highest standards for safe, healthful working conditions and follow employment practices that conform to local law, best industry practices and our company standards. This includes, among other things, a prohibition against child labor, prison or forced labor, unsafe working conditions or unfair wage practices. All of our vendors and suppliers are required to sign and abide by our Code of Conduct.

Wood Product Sourcing

Williams-Sonoma, Inc. is committed to environmental stewardship, and more specifically, to responsible wood sourcing to protect and conserve this vital natural resource integral to the health of the environment and the communities from which we source.

Effective October 2008, Williams-Sonoma, Inc. has joined the Global Forest & Trade Network, the World Wildlife Fund's initiative to save the world's most valuable and threatened forests.

Download wood procurement policy document (PDF). If you cannot view PDF files, download the Acrobat Reader Software.

Paper Procurement Policy

Equally important to Williams-Sonoma, Inc.'s commitment to responsible wood sourcing, is our commitment to sound paper procurement practices that also ensure the sustainability of forests and other natural resources. We have initiated these practices within a framework of responsible business disciplines that ensure that we can meet the commitments we have made to all of our stakeholders: employees, customers, and shareholders.

Download paper procurement policy document (PDF). If you cannot view PDF files, download the Acrobat Reader Software.